Genohm processes different kinds of information in order to function properly and conduct its business successfully. This can range from personal contact information of scientists asking to learn more about SLIMS, to personal data provided by customers in order for us to be able to execute sensitive administrative procedures when servicing them, or to data provided to Genohm by customers in order for our engineers to provide support for their SLIMS installation.

We want you to rest assured that your data is in good hands with us, processed in an environment that is compliant with the latest regulations and legal requirements such as the EU General Data Protection Regulation (GDPR) and other data protection standards existing at national levels. We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of any Data in our hands. This is carried out using anti-virus and malware-protected computers and/or IT enabled tools, following organizational data protection policies and procedures.

It’s a basic question of trust.

Data Protection is a very high priority for Genohm. We see Data Protection as a key tool to achieve your objectives rather than just an aspect of the business. Data Protection is, therefore, central to our operations at every level and helps us provide our customers with the best product and services.

We take the same approach when dealing with information such as data from any Contact Form/Get a Demo or customer data that is processed on our SLIMS platform. Visitors of our websites as well as our customers know that when vising and, or when using our product and services to perform their scientific procedures, they can rely on us to protect their data as if it was our data. They know that the required security and protections are in place in order to prevent any kind of data loss or breach.

Your data is well guarded within Genohm and on our digital platform SLIMS.

Please visit the Data Protection at Genohm page to read an overview of the data protection environment at Genohm. If you want to know more about roles and responsibilities, or the values and requirements of the GDPR, please refer to the GENOHM Privacy Policy for further information.

All of Genohm’s employees, prospects and customers located in the USA or the EU, in Switzerland, in the Middle East, or anywhere else in the world receive the same standard of care in terms of Data Protection. Do you have any specific questions on this matter? Any comments or complaints? Do you want to know more on Data Protection at Genohm or how we implement it in SLIMS?

Here is how you can contact us:

  • By email at the attention of our Data Protection Responsible at:
  • By regular mail addressed to our R&D Europe Office: Genohm BVBA, Dendermondsesteenweg 48B/102, 9000 Gent. Belgium.

We will be pleased to get back you with the requested information. Thank You.